General Inquiries
ORA Information Center
Environmental Permitting
Open 9 a.m. to 4 p.m. Monday through Friday
360-407-7037 | 1-800-917-0043 | Fax 360-407-6711
300 Desmond Drive SE
Lacey, WA 98503
PO Box 47600
Olympia, WA 98504-6700
Online Business Service Center
business.wa.gov
Karen Pemerl
Business Solutions Manager
360-725-4007
Permit Integration Manager
Randi Thurston
360-902-8013
ORA Director
Faith Lumsden
360-902-9823
Regional Assistance Leads
Dealing with a complex project involving multiple permits, licenses, and approvals? Our Information Center can put you in touch with the Assistance Lead for your region:
Northwest Region: Sheila Hosner | Zelma Zieman
Southwest Region: Alan Bogner
Central Region: Anne Knapp
Eastern Region: Michele Vazquez